软件测试ITIL教程.ppt
ITILV3 Overview ; What is ITIL? ? IT Service Management as a practice ? Produced by Office of Government Commerce (OGC) ? Non proprietary and Crown Copyright ? Published by The Stationery Office ? Gui
ITILV3 Overview ; What is ITIL? ? IT Service Management as a practice ? Produced by Office of Government Commerce (OGC) ? Non proprietary and Crown Copyright ? Published by The Stationery Office ? Gui