In Critical Testing Processes, the author distills knowledge gained from 20 years of testing experience into twelve critical processes. These include highly visible processes by which peers and management judge competence, and mission-critical processes in which performance affects the company's profits and reputation. After e ach process is introduced, the author demonstrates its use through an engaging case study. Instead of cumbersome regulations, this book provides checklists—lightweight, flexible tools for implementing process-oriented testing, gathering metrics, and making incremental process changes. By demonstrating critical processes in various organizational, operational, and technological contexts, this book shows readers how to: Handle recurrent tests efficiently and consistently Develop a cohesive, cooperative team that sidesteps redundancies Build a reputation for reliability through the effective communication of test results Define the focus of tests for maximum customer satisfaction and organizational success ach process is introduced, the author demonstrates its use through an engaging case study. Instead of cumbersome regulations, this book provides checklists—lightweight, flexible tools for implementing process-oriented testing, gathering metrics, and making incremental process changes. By demonstrating critical processes in various organizational, operational, and technological contexts, this book shows readers how to: Handle recurrent tests efficiently and consistently Develop a cohesive, cooperative team that sidesteps redundancies Build a reputation for reliability through the effective communication of test results Define the focus of tests for maximum customer satisfaction and organizational success