QFD在6西格玛项目中的应用

QualityFunctionDeployment(QFD)isawell-knownqualityimprovementtechniqueforcustomerfocuseddesignoftheproducts,servicesortheprocesses.QFDsimplyfocuseson“WHAT”thecustomerwantsand“HOW”theorganizationwillachievethisaim.Fromthedayitemerges,QFDhasbeenamethodologygatherspractitionerstounderst