Authors:DanaCrowe&AlecFeinberg1.ReliabilityScience1.1Introduction1.2ReliabilityDesign:“AStageGateApproach”1.3DesignforReliabilityTools1.4ReliabilityVerification1.5AnalyticalPhysics1.6TheGoalIsCustomerSatisfaction2.UnderstandingCustomerRequirements2.1Introduction2.2SpecifiedandUnspeci