MysincerehopeisthatthisbookbecomesvaluedreadingforITprofessionalsinallareasandatalllevelsofanITorganizationwellintothefuture.Asyouwillshortlyfind,theITaaSframeworkisjustasmuchaboutthecultureoftheITorganization,reestablishingthepurposeandobligationofITtotheparententerprise,and