"Ifwehadcomputersthatkneweverythingtherewastoknowaboutthings—usingdatatheygatheredwithoutanyhelpfromus—wewouldbeabletotrackandcounteverything,andgreatlyreducewaste,loss,andcost.Wewouldknowwhenthingsneededreplacing,repairingorrecalling,andwhethertheywe