itil material
NULL博文链接：https://ioio.iteye.com/blog/400621
文件列表
ITIL_fact_sheets_demo.zip
(预估有个12文件)
capacity v5.0.pdf
125KB
change v5.0.pdf
116KB
availability v5.0.pdf
130KB
security v5.pdf
195KB
service v5.0.pdf
109KB
config v5.0.pdf
126KB
slm v5.pdf
132KB
problem v5.pdf
144KB
itscm v5.0.pdf
122KB
incident v5.0.pdf
144KB
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