Research on the Application Strategy of Improving Customer Experience
完善客户体验应用策略研究,杨红玉,杨彤骥,本文对客户体验管理理论进行了广泛的研究和总结,并在此基础上提出了客户体验管理实施策略和总体架构。通过实施对策描述,强调将
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