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Cisco ICM路由原理

详细解读Cisco ICM路由过程,明确路由概念,系统理解底层设计理念

Cisco ICM Software CTI OS Agent Desktop User Guide

CiscoICMSoftwareCTIOSAgentDesktopUserGuideThismanualprovidesinstructionsforusingtheCTIOSAgentDesktop.ThismanualisintendedprimarilyforagentswhowilluseC

Cisco Monitoring and Recording

Callcentersneedtobeabletoguaranteethequalityofcustomerservicethatanagentinacallcenterprovides.Toprotectthemselvesfromlegalliability,callcentersneedtob

Cisco AXP Overview

EmpoweredBranchInnovationCiscoApplicationeXtensionPlatform(AXP)Overview

CTIOS Web Service

TheCTIOSWebServiceprovidesclientswiththenecessaryWebMethodstoperformthemostcommonlyusedThirdPartyAgentStateControl,CallControl,andmethodstoretrievedet

FinePrintV61032Bit

Windows 虚拟打印机程序，提供高级打印能力。主要功能包括： 在一张纸上打印 2, 4, 或 8 页、双面打印，小册子、普通打印预览、页面删除和插入、把多个打印任务整合到一个任务中、保存为 bmp, tiff, emf 和 jpeg 格式、水印，页眉页脚、添加自定义电子信笺抬头。服务器版适用于在

局域网IP切换器V1.00

专门适合于局域网电脑IP切换工具,简体中文绿色免费版

Cisco Application eXtension Platform1.1User Guide

This guide describes the commands and tasks for installing and configuring the Cisco Application eXtension Platform (AXP) on Cisco’s Integrated Servic

Nortel Networks Symposium Call Center Server

Real-time Data API Programmer’s Guide Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or